Effective date: September 5, 2026
Medjine Marketing sells digital products that are delivered electronically. Because digital files can be accessed, copied, or downloaded immediately after purchase, all digital-product sales are generally final once access has been provided.
When a Refund May Be Considered
Please contact us if:
- You were charged more than once for the same purchase.
- You paid successfully but did not receive access to the product and we are unable to provide it.
- The delivered file is materially defective or unusable and we are unable to provide a working replacement.
- A refund is otherwise required by applicable law.
What Is Not Normally Refundable
Refunds are not normally provided because you changed your mind, no longer need the product, did not use the product, expected a different business result, or decided the product was not a fit after receiving access.
No Results-Based Refunds
Marketing outcomes vary. Purchases are for the digital materials described on the product page, not for a guaranteed level of sales, revenue, traffic, rankings, leads, or conversions.
How to Request Help
Email support@medjinemarketing.com with your name, purchase email, product purchased, and a short description of the issue. Do not send payment-card numbers or sensitive financial information by email.
Approved Refunds
If a refund is approved, it will generally be returned to the original payment method through the payment processor. Processing time may vary by financial institution.